SHIPPING & DELIVERY POLICY
SHIPPING & DELIVERY POLICY
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Last updated March 22, 2022
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​ Thank you for choosing The Indian Food Company! We are committed to providing you with the best shopping experience possible. Please take a moment to read through our Shipping & Delivery Policy to understand how we process and deliver your orders.
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This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms“) and should be
therefore read alongside our main Terms: https://www.indianfoodcompany.in/terms—and-conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This
the policy will apply to any order you place with us.
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Shipping Locations:
We currently offer shipping services within Karnataka/Kerala/Tamil Nadu. Please contact our customer support for
assistance if your location is not listed.
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Processing Time:
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Orders are typically processed within 1 business day after payment confirmation.
Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods:
We utilize reputable courier services to ensure safe and timely delivery of your orders. Shipping options and estimated
delivery times will be displayed during checkout based on your location.
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WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
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We offer various shipping options. in some cases, a third-party supplier may be managing our
inventory and will be responsible for shipping your products.
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Free Shipping
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We offer free Only up to 3KM ranges from the unit. shipping on orders over ₹700/- the shipping
will be free.
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Estimated Delivery Times:
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[Standard Shipping]: Estimated delivery time is 1 business day.
[Expedited Shipping]: Estimated delivery time is 4 business days.
Please note that actual delivery times may vary due to factors beyond our control, such as customs clearance and unforeseen delays.
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Shipping Charges:
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Shipping charges are calculated based on the weight of your order and your location.
Orders exceeding ₹700/- are eligible for free standard shipping within Bengaluru.
Order Tracking:
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information
to track the status of your order on our website (www.indianfoodcompany.in) or the courier's website.
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Delivery Issues:
In the rare event that your order is significantly delayed or lost in transit, please contact our customer support.
We will initiate an investigation with the courier service and work to resolve the issue as quickly as possible.
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Expedited Shipping Fees
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We also offer expedited shipping at the following rates:
same day Business Day
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1kg ₹40
If you select an expedited shipping option, we will follow up after you have placed the order with
any additional shipping information.
All times and dates given for delivery or the products are given in good faith but are estimates
only.
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DO YOU DELIVER INTERNATIONALLY?
We do offer international Export shipping.
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WHAT HAPPENS IF MY ORDER is DELAYED?
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If delivery is delayed for any reason we will let you know as soon as possible and will advise you
of a revised estimated dale for delivery.
We do not offer international shipping.
WHAT HAPPENS IF MY ORDER IS DELAYED?
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If delivery is delayed for any reason we will let you know as 50011 as possible and will advise YOU
Of a revised estimated dale for delivery.
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QUESTIONS ABOUT RETURNS?
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If you have questions about returns, please review our Return Policy.
https://www.indianfoodcompany.in/return-policy.
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HOW CAN YOU CONTACT US ABOUT THIS POLICY?
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if you have any runner questions or comments, you may contact us by:
- Email: info@indianfoodcompany.in